I got this as a birthday present for my friend for her overseas trip.It was so hard to find a good luggage tag online and I came across Kinnon and they delivered the goods!!It was even better that they allowed up to 5 characters for personalisation.Quality is great,feels very premium and really pretty too.Perfect for a nice luggage tag to spice up baggage without being boring or perceptible to breakage.Fast delivery as well.